1. How do I become a new customer?
A: We love new customers! Fill out this form with some information about your business and we will reach out to you within 48 hours.
2. Where can I view pricing?
A: Once your sales rep reaches out they will create you a log in to view wholesale pricing.
3. How do I log into the customer portal?
A: Once you have been given new customer log in, you can visit the Premier site and click on customer log in.
4. How do I contact customer service?
A: You can send us a message here or call us at (insert office number).
5. How do I search for a specific brand or item?
A: You can view our shop and type in the name of the item or the brand in the search box. See FAQ #8 if you don't see the item you are looking for.
6. Who do I contact if I have an issue with my order?
A: You can message us here or call us at (insert office number)
7. Who do I contact regarding billing or my account?
A: You can message us here of contact us at (insert office number)
8. What if you don't have an item I am looking for?
A: To suggest an item for us to carry or ask about a specific brand or product; click here and one of our teammates will reach out to you within 48 business hours.
9. How do I track my shipment?
A: Log into your customer portal and view your orders and there you will find your tracking numbers will populate.
10. How can I get my products on your site for distribution?
A: Click here to fill out our new vendor request form and our President of Accounts will contact you within 72 business hours.
11. How can I contact my sales rep.?
A: Your sales rep. contact information is located in the top corner of your customer log in. You can access your sale rep's contact phone and email to send them a message.